Error status and actions

Error statuses

Name Description Filter
Introduced today All errors introduced in the last 24 hours status:new
Open Errors that are yet to be triaged, so are not in progress, snoozed, ignored, or fixed status:open
In progress Errors that are assigned within Bugsnag or have a corresponding issue in a third-party issue tracker status:in progress
Assigned to me Errors assigned to you in Bugsnag status:in progress, assigned to:me
Assigned to anyone All errors assigned to collaborators in Bugsnag, including those assigned to you status:in progress, assigned to: anyone
Issue created Errors that have a corresponding issue in a third-party issue tracker status:in progress, has linked issue:true
Fixed Errors marked as fixed. Events are collected, but no notifications are sent. status:fixed
Snoozed Errors that are temporarily ignored until a specific condition is met. Events are collected, but no notifications are sent. status:snoozed
Ignored Errors that are indefinitely ignored and can only be reopened manually. Events are collected, but no notifications are sent. status:ignored

Error actions

Action Keyboard shortcut Email command Outcome of action
Assign @ Error moved to “Assigned to me” in Error Status Menu and Filter Bar
Create or view issue ! @issue New issue created in issue tracker and error moved to “Issue created” in Error Status Menu and Filter Bar
Delete # @delete Error removed from Bugsnag, all notifications stopped, and events not collected. If the error occurs again, it will appear in your Inbox and be marked as “Open”.
Ignore shift i @ignore Error move to “Ignored” in Error Status Menu and Filter Bar, notifications stopped, even if error occurs again. Events continue to be collected.
Mark as fixed shift f @fix Error moved to “Fixed” in Error Status Menu and Filter Bar, notifications stopped. If the error occurs again in a future release, it will appear in your Inbox and be marked as “Open”.
Reopen @reopen Error marked as “Open” in Error Status Menu and Filter Bar, notifications resume
Snooze shift s Error marked as “Snoozed” in Error Status Menu and Filter Bar, notifications stopped. Error marked as “Open” and notifications resume if snooze condition is met.