Email notifications

Learn how to setup email notifications for Bugsnag.

Email notifications deliver information about errors in your apps straight to your inbox.

Configuration

Set up the email notifications by selecting Email notifications from Settings, or from the Configure email notifications section of the settings (Project Settings -> Configure email notifications).

Email notifications are set up separately by each collaborator so everyone in your team will only receive the notifications they are interested in.

Notification configuration can be shared by all projects, or configured individually. To switch, select Configure notifications from the email notifications settings.

Shared or individual project configuration

Project summary emails

Receive a daily or weekly summary of the key changes on your projects, including the most frequently occurring new errors, new comments, and more. Notification filters do not impact these emails.

To set up, select Project summary emails from the email notification settings.

Project summary

Notification settings

Select the notifications that you want to receive by selecting Notify me when. The following options are available:

  • New error is received will notify you each time an error is received that has not previously happened for that release stage (production, development etc)
  • An error occurs frequently will notify you when an error occurs 10, 100, 1000 then each 1000 more times for that release stage
  • Each time an error occurs will notify you every time an error is received regardless, including errors that have previously been received
  • An error is automatically reopened will notify you when an error that has been marked as fixed or snoozed is reopened
  • A project error rate increases significantly will notify you when there is a spike in errors for a project - see spike detection for details
  • A collaborator comments on an error will notify you when a collaborator on your project adds a comment in Bugsnag
  • A collaborator has reopened, fixed, snoozed or ignored an error will notify you when a collaborator on your project manually changes the state of error e.g marking an error as fixed

Notification settings

Filter settings

Notifications can be filtered according to severity, release stage, or unhandled.

Filter by severity

To filter notifications by severity select Filter by severity from the integration settings.

Severity filter

The severity filter is not applied to the following notification types:

  • A project error rate increases significantly
  • A collaborator comments on an error

Filter by unhandled

To filter notifications by whether the error was detected as unhandled select Filter by unhandled from the integration settings.

Unhandled filter

The unhandled filter is not applied to the following notification types:

  • A project error rate increases significantly
  • A collaborator comments on an error

Filter by stage

To filter notifications by release stage select Filter by stage from the integration settings.

Release stage filter

New release stages will automatically be enabled for all notifications.

The release stage filter is not applied to the following notification types:

  • An error is automatically reopened
  • A project error rate increases significantly
  • A collaborator comments on an error

Email commands

Actions such as changing the status of an error or adding a comment can be performed by replying to error notification emails. See the email commands for details.